Livehelper is a customer assistance tool to focusly communicate with your customer service personnel using Text Chat or Voice Over IP.

Visitors to your website, simply click on the Livehelper button and are connected to one of your customer service personnel. Your company representative then provides immediate answers to customer queries by providing information, pushing web pages, sending graphics or even guiding them through your website.

Livehelper, thus, provides you with a very superior customer assistance tool that allows you to provide comprehensive online customer service and support. Your company, in turn, realizes greater efficiency, by increasing revenue and reducing support cost by easily integrating this tool with your existing technology.

The Livehelper tool is provided on an Application Service Provider (ASP) basis. This means there is no hardware to install and you can get started instantly. The setup requires minimal technical ability and the service will be up and running on an average of 30 minutes.

Livehelper 3.0 is available in three packages:

• Basic Package
• Pro Plus Package
• Corporate Package